TERMS OF SERVICE

PROTRADE United Pty Ltd

These Terms of Service govern your access to and use of the PROTRADE United website and services.

By accessing our website, engaging our advisory services, registering for events or programs, or otherwise interacting with PROTRADE United Pty Ltd (“PROTRADE United”, “we”, “our”, or “us”), you agree to be bound by these Terms.

If you do not agree with these Terms, you must discontinue use of our website and services.

1. Use of Website
You agree to use this website only for lawful purposes and in a manner consistent with applicable Australian and New Zealand laws.

You must not
• Use the website in a way that may cause damage or impair availability
• Attempt unauthorised access to any systems or data
• Reproduce, duplicate or exploit website content for commercial purposes without written consent
• Upload or transmit malicious code or harmful material

We reserve the right to suspend or terminate access where misuse is identified.

2. Advisory and Professional Services
PROTRADE United provides strategic advisory, leadership development and business support services to trades and construction businesses.

All services are provided in good faith and based on information supplied by the client. Outcomes depend on implementation, market conditions and business variables outside our control.

Unless expressly stated in a separate written agreement:

• Our services do not constitute legal advice
• Our services do not constitute financial product advice
• Our services do not replace independent accounting, taxation or legal advice

Clients are responsible for seeking independent professional advice where required.

3. Engagement Terms
Specific services may be governed by separate Client Service Agreements, Statements of Work or Program Agreements.

Where a separate written agreement exists, that agreement prevails to the extent of any inconsistency with these Terms.

We take reasonable steps to ensure that third parties handle personal information in accordance with applicable privacy laws.

Fees, payment terms and cancellation policies will be outlined in the applicable agreement or proposal.

4. Intellectual Property
All website content, materials, frameworks, methodologies, tools and documentation are the intellectual property of PROTRADE United unless otherwise stated.

This includes:
• Text, graphics and branding
• Program materials and workbooks
• Advisory frameworks and proprietary systems
• Digital content and downloads

You may not reproduce, distribute, modify or commercialise any materials without prior written consent.

Clients may use provided materials internally within their business for implementation purposes unless otherwise restricted in writing.

5. Confidentiality
We respect the confidential nature of client information.

Information shared during advisory engagements will be treated as confidential unless:

• Disclosure is required by law
• Disclosure is authorised by the client
• Information is already in the public domain

Clients are likewise expected to maintain confidentiality regarding proprietary systems and methodologies provided by PROTRADE United.

6. Limitation of Liability
To the maximum extent permitted by law:

• PROTRADE United is not liable for indirect, consequential or incidental loss
• We do not guarantee specific commercial outcomes
• Our liability is limited to the value of fees paid for the relevant service

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law or New Zealand consumer legislation.

7. Third Party Links and Platforms
Our website may contain links to third party websites or utilise third party platforms for service delivery.

We are not responsible for the content, security or practices of third-party providers.

Use of third-party platforms is subject to their own terms and policies.

8. Privacy
Your use of our website and services is also governed by our Privacy Policy.

By using our website or services, you consent to the collection and use of personal information as outlined in that Policy.

9. Website Availability
We aim to ensure website accessibility and functionality at all times. However we do not guarantee uninterrupted access.

We may modify, suspend or discontinue website features at any time without notice.

10. Amendments
We may update these Terms from time to time to reflect changes in law or business operations.

The current version will be available on our website. Continued use of the website or services constitutes acceptance of any updates.

11. Contact Details
For enquiries relating to these Terms, please contact:

PROTRADE United Pty Ltd
Email: hello@protradeunited.com.au
Website: www.protradeunited.com.au
Phone: 1300 767 774