McAuliffe Painting
Director, Shane McAuliffe

I’ve been running McAuliffe Painting for over 10 years. In the last 5 years we’ve been specialising in rope access and abseiling with difficult access on high rise buildings. Some of the challenges that I’ve faced over the last 5 years includes staff, effectively communicating with them, customers and collecting payments and dealing with difficult customers while trying to keep them happy. Challenges in terms of my personal life, managing being a father, managing being a husband and managing having some health in my life, challenges inside of your business while trying to work and have a full life as a business owner.

Challenges
  • Staff
  • High levels of stress
  • Communication
  • Customer payments
  • Work Life Balance
  • Limited Systems
Outcomes & Results
Created an A grade team
settings-gears
Implemented systems throughout the business
Clear finances and targets
graph
Increased Net Profit
Increased Cash Flow
McAuliffe Painting
Director, Shane McAuliffe

I’ve been running McAuliffe Painting for over 10 years. In the last 5 years we’ve been specialising in rope access and abseiling with difficult access on high rise buildings. Some of the challenges that I’ve faced over the last 5 years includes staff, effectively communicating with them, customers and collecting payments and dealing with difficult […]

Challenges
  • Staff
  • High levels of stress
  • Communication
  • Customer payments
  • Work Life Balance
  • Limited Systems
Outcomes & Results
  • Created an A grade team
  • Implemented systems throughout the business
  • Clear finances and targets
  • More time and flexibility
  • Great energy and reduced stress
  • Targeting our ideal client
Read More...
Transform Your Trades & Construction Business
Coaching & Mentoring

Over the past 20 years of our team have helped transform over 3900 Trade & Construction businesses across Australia & New Zealand. Our industry leading team of coaches and mentors focus on practical implementation (vs information) to help transform your business from day 1. Our Coaching & Mentoring program is a hybrid model which combines […]

Challenges
Outcomes & Results
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MV Tiling & Stone
Director, Michael and Sam

Business and life were hectic prior to PROTRADE. Very unorganised and stressful.  Our progression never really felt like we were getting anywhere.  It was a very slow sort of growth, and it was very reactive. Our biggest challenges when we first started was that we did have to do everything ourselves and everything was in […]

Challenges
  • Unorganised
  • High levels of stress
  • Lack of direction
  • Long hours
  • Unclear roles
  • Limited Systems
Outcomes & Results
  • High levels of service
  • Implemented systems throughout the business
  • Clear finances and targets
  • Great energy and reduced stress
  • Targeting our ideal client
Read More...
AH Fencing
Director, Matt & Adam

Being great fencers doesn’t mean you’re a great businessman, which we soon found out.  It was basically just thrown everything at the wall and see what sticks.  Adam and I both had all the hats on that you could possibly think of.  There was no definition of Adam’s role or my role.  So it was […]

Challenges
  • Long hours
  • High Levels of stress
  • Limited Systems
  • Unclear finances
Outcomes & Results
  • Working with ideal clients
  • Implemented systems throughout the business
  • Clear finances and targets
  • Freedom and balance
Read More...
Urban Horticultural Solutions
Director, Pat

Urban Horticultural Solutions specialises in maintaining prestigious gardens throughout Melbourne and some country Victoria properties.  I heard about PROTRADE United through a colleague of mine that is also in the industry who I’ve had a great relationship with and I really saw that his company was evolving and growing.  I hit a ceiling and I […]

Challenges
  • Cash-flow
  • Stagnated growth
  • Limited Systems
  • Long hours
Outcomes & Results
  • Implemented systems throughout the business
  • Clear finances and targets
  • Improved Cash-flow
  • Greater work life balance
Read More...
RJM Builders
Director, Ryan McMahon

It’s been a great transition the last 12 months with PROTRADE. I’ve really opened my eyes about how businesses can run themselves if you put the right processes in place and have the right people to back that systems. The biggest challenge has been managing cashflow and wearing all those hats at the same time. […]

Challenges
  • Cashflow
  • Wearing too many hats
  • Long hours
  • Unclear roles
  • Limited Systems
Outcomes & Results
  • High levels of customer service
  • Implemented systems throughout the business
  • Highly skilled team
  • Reduced Stress
  • Targeting our ideal client
Read More...
Jon Tucker
Director

“Jon Tucker Constructions has been operating for around 15 years. I’ve got 7 employees working for me at the moment. An ideal project for us is a large renovation refurbishment.”

Challenges
  • Financial projection
  • Site productivity vs admin duties
  • Long hours
Outcomes & Results
  • Shorter Hours
  • High performing team I can trust
  • Financial awareness including goals, turnover & profit %
Read More...
John Salmon
Director

Before I began with PROTRADE United my business was not performing to its potential. We had poor financial results and little directional focus.

Challenges
  • Lack of direction and clear focus
  • Missing some processes and procedures
  • No clear KPI’s
Outcomes & Results
  • Great work place culture
  • Improved customer satisfaction
  • Implemented new hiring procedure
Read More...
Aidan Kloos
Director

I started off as a subbie, so it was just me and 2 other guys. About 3 years ago I decided to move into contracting on my own. It’s taken a lot of bloody sweat and tears but it’s the sort of work we want to do.

Challenges
  • Scheduling work
  • Overwhelmed by paperwork
  • Quoting procedures and systems
Outcomes & Results
  • Booked 4 Weeks in Advance
  • Reduced Paperwork
  • High Performing Team
  • Systemised & Created Processes
Read More...
Michael Anderson
Director

Livable Landscapes operates nationwide with offices in Brisbane and Melbourne.

Challenges
  • Lack of Systems & Procedures
  • Financial Awareness & reporting
  • Hiring new staff
Outcomes & Results
  • Ongoing steady growth
  • Increased Gross Profit
  • Financial reporting & Cash-flow
Read More...
David Sfettina
Director

DJS plumbing& Gas is a small business operating throughout Brisbane mainly focusing on maintenance work. We’ve been trying to expand the business and ensure it is sustainable.

Challenges
  • Hit a brick wall in business
  • Business structure
  • Consistency of work
  • Cash Flow
Outcomes & Results
  • New payment systems to get paid faster
  • Consistent and dependable cash flow
  • Improved quoting process
Read More...
Andrew Reilly
Director

Like many small businesses It started in a room under the house. I pulled in my wife to help with the books and we were both facing steep learning curves with me learning the business side electrically and my wife learning the finance side.

Challenges
  • Attracting the ideal customer
  • Financial Projections and Consistency
  • Hiring Systems and Procedures
Outcomes & Results
  • Financial Projections
  • Increased Gross Profit
  • Created an Excellent Team Culture
Read More...
Gio Silanesu
Director

I’ve been around the building industry most my life. My old man was in it and I used to work with him a lot. I decided very quickly that I wanted to expand my knowledge and have an impact on peoples lives.

Challenges
  • Quoting processes and systems
  • Financial Projections and Consistency
  • Hiring Systems and Procedures
  • Stagnating growth
Outcomes & Results
  • New Improved Quoting Process
  • Improved Profit Margin
  • Excellent Customer Service
  • Great Team Culture
Read More...
Tim Dawson
Director - Tim Dawson

Before working with PROTRADE United, business and life was one big struggle, heading in the wrong direction. I felt alone with nowhere to go to help manage the struggle of business and life. I pretended everything was okay without facing the reality.

Challenges
  • Feeling isolated in business
  • Lack of confidence
  • Cash-flow
  • Missing systems and processes
  • Long hours
Outcomes & Results
  • Growth Every Month
  • Great Cash-flow
  • High Performing Team
  • Complete Systems & Processes
Read More...
Peter Maidment
Brush Masters Brisbane

Before working with PROTRADE United business is best described as winging it! We were all over the place, not quite knowing where we were heading or even if we would succeed.

Challenges
  • Winging it without solid plans and goals
  • Financial clarity
  • Lack of systems and processes
  • Focused on being a good tradesman but needed to improve business skills
Outcomes & Results
  • Clear cash flow forecasting
  • Increased job profit
  • Great workplace culture
Read More...
Kalah & David
Lubbock

Before starting with PROTRADE United I (David) was in a very negative mindset. I wasn’t quite sure whether our business would succeed and it was impacting our marriage.

Challenges
  • Negative mindset
  • Long hours impacting home life
  • Missing processes and procedures
Outcomes & Results
  • Business wide systems
  • Financial Awareness
  • Improve cash flow and profit
Read More...
Greg Watson
Director Tom Ryan Builders

Before starting with PROTRADE United we knew we had a good business with great ideas yet were too busy to implement them.

Challenges
  • Too busy to implement changes or new systems
  • Lack of long term planning
  • Struggling to set actionable goals for the future
Outcomes & Results
  • 75% Repeat Customers
  • Projects on time & on budget
  • Increased Profits
Read More...
Rebecca D’Angelo
Director

Before joining PROTRADE United I was less organised, had little procedure in place and had the wrong staff. I knew that if I wanted to grow my business and I needed help with implementing procedures. I needed direction and certainly needed new staff.

Challenges
  • Staff Challenges
  • Lack of in depth systems
  • High levels of stress
Outcomes & Results
  • Implemented procedures and processes
  • Excellent team
  • Great communication with customers & team
Read More...
Ruben Seeto
Director

Before I joined PROTRADE United I had no clue how to operate a business. Now that I am more aware, I can see a common theme of frustration, confusion and challenges that I hear from trade businesses that have not seeked further education.

Challenges
  • Physically and mentally exhausted
  • Focused on putting out fires and keeping up
  • Working long hours
  • High levels of stress
Outcomes & Results
  • High levels of energy
  • Great team communication
  • Clear direction & goals
Read More...
Daniel Marrinan

Prior to working with PROTRADE United, business was unorganised, stressful, too much work and not enough family time, never ending demands, and I had no pride in my business.

Challenges
  • High levels of stress
  • Few systems in place
  • No clear goals & targets
  • Working long hours

Outcomes & Results
  • Implemented systems & procedures
  • Reduced hours and improved work life balance
  • Increased square metre rate by 20%
Read More...
Bob Popich
Painting Pros

Before I began working with PROTRADE United, I felt like my business was out of control. It was like a ship without a captain, and I had really no idea how out of control it was! There was no structure, guys were just coming and going, money was going in and out, and I was just getting by.

Challenges
  • No clear targets and goals
  • Scheduling & planning challenges
  • Small profit margins
  • Long hours
Outcomes & Results
  • Implemented a financial score card
  • Increased hours rate by over $25
  • Hand pick projects and ideal clients
Read More...
Marty Kaminski
Director

Before starting with PROTRADE United I was very labour oriented spending 6 to 7 days on the tools, with limited income, and no clear plan. I needed clarity and direction and was sick of winging it as a business owner.

Challenges
  • Long hours
  • Winging it as a business owner
  • Limited profit
  • Lack of direction
Outcomes & Results
  • Greater energy
  • Projects run smoothly
  • Clear direction & goals
Read More...
Kirsten & Michael Ratcliffe
Director

Our business prior to PROTRADE was stressful a lot of the time with inconsistencies in cashflow & profit and a feeling of loneliness in business and not knowing where to turn to for the assistance we really needed.

Challenges
  • Inconsistent Cash Flow
  • Long hours
  • Poor work life balance
  • Poor quality clients
Outcomes & Results
  • Clear KPI’s & targets
  • Implemented systems throughout the business
  • Clear finances and targets
Read More...
Matthew Clare
Director, Red Flag Systems

Matt has always been proactive in seeking ways he can improve his business. Around 3 years ago he downloaded a webinar that PROTRADE United CEO Jon Mailer hosted, and then continued to receive updates from PROTRADE. He gained a lot of confidence from this communication.

Challenges
  • Inconsistent Cash Flow
  • Long hours
  • Works weekends
Outcomes & Results
  • Clear KPI’s & targets
  • Implemented systems throughout the business
  • Clear finances and targets
Read More...
Peter Cowley & Courtney O’Toole
Director, Peter Cowley Constructions

Peter Started with PROTRADE United after chatting with Andrew Reilly from Wire-Not Electrical, another member of the community. Peter joined PROTRADE United to create a better business, and implement strong systems while increasing his cashflow.

Challenges
  • Inconsistent Cash Flow
  • Long hours
  • Works weekends
  • Limited Systems
Outcomes & Results
  • 30% Conversion Increase
  • Implemented systems throughout the business
  • Clear finances and targets
Read More...
Brisbane and Bayside Garage Doors
Director, Kirsty

Brisbane and Bayside Garage Doors originated as a manufacturer but now supplies, installs and services garage doors throughout Queensland. This project involved the install of 5 premium doors on a 7-million-dollar major renovation. Brisbane Garage doors pride themselves on installing only the highest quality products. To demonstrate this quality Kirsty and the team have 4 […]

Challenges
  • Inconsistent Cash Flow
  • Long hours
  • Works weekends
  • Limited Systems
Outcomes & Results
  • Working with ideal clients
  • Implemented systems throughout the business
  • Clear finances and targets
Read More...
Team photo of client Brooke's Blooms
Brooke’s Blooms
CEO, Brooke Goodwin

Witness how Brooke turned her love of plants and designing beautiful places into a flourishing business. Brooke’s Blooms, based in Brisbane, is a leading garden design, landscape architecture, and garden maintenance company. The team combines experience and enthusiasm to bring gardens to life. Brooke has grown the business exponentially since joining PROTRADE United.  Her incredible […]

Challenges
  • Finding Staff
  • Limited Systems & Procedures
  • Working Nights & Weekends
  • Lacking Business Fundamentals
Outcomes & Results
  • Developed Business Understanding
  • Clear Responsibilities for Staff
  • Implemented Procedures
  • Reduced Hours
Read More...
RPE QLD
Owner, Jared Williams

RPE QLD are a commercial electrical contractor based across Southeast Queensland, primarily working on government projects.  They’ve been in business for over 20 years with 36 staff.  Owner Jared engaged PROTRADE United to help build his confidence as leader in the business.  Jared has seen remarkable growth—both personally and professionally.  Learn how he’s boosted the […]

Challenges
  • Lack of efficiency
  • Long hours
  • Limited Systems
Outcomes & Results
  • Stronger work/life balance
  • Clear understanding of finances
  • Confidence in decision making
  • Increased connection and retention of staff
Read More...
SPANNER PLUMBING
Owner, Chris & Jane Hunter

Spanner Plumbing is a Brisbane-based construction plumbing company with over 20 years of experience in Commercial & Industrial plumbing industry. They have been steadily risen to become a leader in the commercial and industrial construction and refurbishment sectors. Director Chris engaged PROTRADE United to help grow his business. Learn how they implemented processes, improved team […]

Challenges
  • Limited Financial Understanding
  • Long Hours
  • Limited Systems
  • Lack of Team Engagement
Outcomes & Results
  • Stronger Work/Life Balance
  • Clear Understanding of Dinances
  • Systemised & Created Processes
  • High Performing Team
Read More...
INSPIRED PAINTING & DECORATING
Owner, Clint & Katie O’Mahoney

Inspired Painting & Decorating is an awards winning family owned and operated House Painting Company servicing the Gold Coast. They have been in business for over 10 years. Before joining PROTRADE United, Clint was working long hours, leading to stress with a young family, and their business lacked proper systems. It was uncommon to approach […]

Challenges
  • Long Hours
  • Limited Systems
  • Team Communication
  • High levels of Stress
Outcomes & Results
  • Business Structure
  • Implemented Systems
  • Clear Finances and Targets
  • Greater work life balance
  • Increased Profits
Read More...
ELITE PAINTING & DECORATING SERVICES
Owner, Michael & Bec Murphy

Elite Painting and Decorating Services is a family owned and operated business with Dulux Accreditation. They are trusted by Dulux – Australia’s trusted paint company. Owner Michael got in touch with PROTRADE United to improve the business that was struggling financially and employed a lot of hours without seeing significant results. Learn how he gained […]

Challenges
  • Struggle Financially
  • Long Hours
  • Lack of Team Engagement
Outcomes & Results
  • Clear Understanding of Finances
  • Better Cashflow
  • Improved Work-Life Balance
  • Identified Ideal Clients
  • Higher Confidence in His Team
Read More...

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Diagnostic Tool

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Identify the Obstacles

Uncover the obstacles that may be holding you back from more profits, time and freedom

Action Plan

Craft a realistic action plan to produce results in the next 6-12 months

Recommendations

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